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Account questions, therapist applications, press and partnerships — write to us. If you are in danger, skip the inbox and use the numbers below.

In danger right now?

Call 999 (Emergency services, for immediate danger).

Befrienders Kenya, 24/7: +254 722 178 177.

Verify before launch These numbers must be confirmed with the organisations before go-live.

Email

We read this during Kenya business hours. We aim to reply within two working days.

hello@everpeaceful.co.ke Confirm the address before launch

  • Clients: bookings, payments, account access, data download or deletion.
  • Therapists: applications, verification documents, payouts.
  • Everyone else: partnerships, press, product feedback.

Often faster in the app

  • Forgot your password? Reset it from here.
  • Download or delete your data from Settings once you are signed in.
  • Therapists manage availability and requests in the therapist portal.
  • Not sure who to book? Take the free check-in.

What email is not for

Do not send crisis messages to this inbox. It is not watched overnight. Use the numbers above, or the “Need help now” control on every page.

In danger right now? Call 999.Befrienders Kenya, 24/7: +254 722 178 177Verify before launch